Use the following steps to ensure that the WF_Deferred Agent Listener is running on the target database.
1. Log
in to Oracle Applications with the System Administrator responsibility.
2. On
the Oracle Applications home page, select the Workflow Administrator Web
Applications responsibility. Select Oracle Applications Manager >
Workflow Manager from the menu.
3. On
the Applications Manager page, click the Agent Listeners icon. The
Service Components page appears, containing a list of the installed agent
listeners.
4. In
case if Agent Listener is down which could be because any service component
failing and giving status “STOPPED WITH
ERROR”, check for Workflow Agent Listener Service
5. Workflow
Agent Listener Service contains the service instances which are Workflow Mailer
Service, Workflow Document Web Services Service, Workflow Agent Listener
Service in either deactivated, verifying or aborted status.Restart ALL to activate them.
6. In
case a message that "Internal manager is down" is shown on restarting
these instances ,check for the Internal Manager configuration .Login as
sysadmin goto System Administrator>Concurrent:Manager>Administer. For the
Internal Manager to be up and running,ACTUAL
COLUMN must not be 0.
7. If
Actual column is 0 then Concurrent Manager is not running
8. Ideally
Concurrent Manger needs to be restarted and reconfigured so do the following:
1.Shutdown the Concurrent Manager
Goto the
folder containing adcmct.cmd(windows) or
adcmct.sh script(on linux)
$Oracle_home\install\EBS\12i\inst\apps\VIS_xyz-ora\admin\scripts>adcmctl
stop apps/apps
->We can manually kill processes FNDLIBR.EXE
->It can be stopped using CONSCUB utility as
well
CONCSUB apps/apps SYSADMIN 'System Administrator'
SYSADMIN WAIT=Y CONCURRENT FND FNDSM START=<start time> Y 0 0
9. GOTO
Services.msc and Enable the appropriate service OracleConcMgrVIS_xyz-ora.
